TERMS OF SERVICE

Last updated: July 2, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Тракер Тех ООД (Tracker Tech Ltd.), a limited liability company registered in the Republic of Bulgaria under Unified Identification Code (UIC/ЕИК) 208781243 and VAT No. BG208781243, doing business as TollTracker ("Company," "we," "us," or "our"). We operate the website tolltracker.eu, the TollTracker mobile applications for iOS and Android, and related products and services (collectively, the "Services").

You can contact us by email at [email protected] or by post at Sofia, Bulgaria.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Tracker Tech Ltd., concerning your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We may update these Legal Terms from time to time. The updated version will be indicated by an updated "Last updated" date, and it will be effective as soon as it is accessible. Your continued use of the Services after the changes take effect means you accept the revised Legal Terms.

TABLE OF CONTENTS

1. OUR SERVICES

The Services provide informational alerts and reference data about speed cameras, average-speed sections, traffic-enforcement and restricted zones, and road hazards, to support safer and more informed driving. The information is provided for general guidance only and may be incomplete, inaccurate, or out of date. The Services are not a navigation system and are not a substitute for your own attention, judgment, and full compliance with all traffic laws, speed limits, and road signs. You are responsible for ensuring that your use of the Services, including any speed-camera warning feature, is permitted in the country and jurisdiction where you use it, as such features are restricted or prohibited in some places. You must not use the Services where prohibited by law. The information provided when using the Services is not intended for distribution to, or use by, any person in any jurisdiction where such use would be contrary to law or regulation.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website and app designs, audio, video, text, photographs, graphics, and data (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). The Content and Marks are protected by law and are provided "as is" for your personal, non-commercial use only.

Your use of our Services

Subject to these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • access and use the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access, in each case solely for your personal, non-commercial use.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  • you have the legal capacity and you agree to comply with these Legal Terms;
  • you are not under the age of majority in your jurisdiction, or you have the consent of a parent or guardian to use the Services;
  • you will not access the Services through automated or non-human means;
  • you will not use the Services for any illegal or unauthorized purpose;
  • you will comply with all applicable laws when using the Services, including any laws restricting the use of speed-camera warning or driver-assistance applications;
  • you will not view, operate, or interact with the app in a way that distracts you from driving safely and lawfully.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

  • systematically retrieve data or other content from the Services to compile a database or directory without our permission;
  • trick, defraud, or mislead us or other users;
  • circumvent, disable, or otherwise interfere with security-related features of the Services;
  • disparage, tarnish, or otherwise harm us or the Services;
  • use any information obtained from the Services to harass, abuse, or harm another person;
  • make improper use of our support services or submit false reports of abuse or misconduct;
  • use the Services in a manner inconsistent with any applicable laws or regulations;
  • upload or transmit viruses, Trojan horses, or other malicious code;
  • engage in any automated use of the system, such as using scripts or data-mining tools;
  • delete the copyright or other proprietary-rights notice from any Content;
  • attempt to impersonate another user or person;
  • copy, adapt, reverse engineer, or otherwise attempt to derive the source code of the Services;
  • resell, sublicense, or commercially exploit the Services without our written permission.

5. SUBSCRIPTIONS, BILLING, AND CANCELLATION

Some features of the Services require a paid subscription. Plans and prices. Subscriptions are offered on a weekly, monthly, or annual basis; the current price and billing period are shown in the app or on the website before you purchase. Free trial. Where a free trial is offered, if you do not cancel before the trial ends, the subscription automatically converts to a paid subscription and the applicable fee is charged. Auto-renewal. Subscriptions renew automatically for successive periods at the then-current price until you cancel. Billing. In-app purchases are billed by Apple (App Store) or Google (Google Play) under their terms; purchases made through our website are billed through our providers (Outseta, Stripe, and RevenueCat). Cancellation. You can cancel at any time: for App Store or Google Play subscriptions, cancel in your store account settings at least 24 hours before the renewal date; for website subscriptions, cancel from your profile under "Subscriptions" or by contacting [email protected]. Cancellation stops future renewals but does not retroactively refund the current billing period. Refunds. Purchases made through the App Store or Google Play are subject to their respective refund policies; for purchases made through our website, your statutory rights apply. EU right of withdrawal. If you are an EU consumer and you ask us to begin providing the digital subscription immediately, you acknowledge that you may lose your 14-day right of withdrawal once performance has begun with your prior express consent, to the extent permitted by law. Price changes. We may change our prices; changes apply only to future renewal periods, and where required by law we will notify you in advance.

6. THIRD-PARTY SERVICES AND NAVIGATION

The Services may reference, link to, or work alongside third-party services, such as Google Maps, Apple Maps, and Mapbox. We are independent and are not endorsed by, affiliated with, or sponsored by any vehicle manufacturer, map provider, navigation app, or public authority. We do not control and are not responsible for the content, accuracy, availability, or terms of any third-party service, and your use of them is at your own risk and subject to their terms. The Services are intended to be used alongside — not as a replacement for — your chosen navigation app.

7. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  • monitor the Services for violations of these Legal Terms;
  • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms;
  • refuse, restrict access to, or disable any of your contributions or the Services;
  • otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

8. TERM AND TERMINATION

These Legal Terms remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF THESE LEGAL TERMS. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name or a false name.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice. We cannot guarantee that the Services will be available at all times. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, subject to your mandatory rights as a consumer.

10. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria. If you are a consumer resident in the European Union, you also benefit from any mandatory provisions of the law of the country in which you reside, and nothing in these Legal Terms affects those rights.

11. DISPUTE RESOLUTION

Informal negotiations

To expedite resolution and control the cost of any dispute related to these Legal Terms, you and we agree to first attempt to resolve any dispute informally for at least 30 days before initiating any formal proceedings. If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform, available at https://ec.europa.eu/consumers/odr.

Formal proceedings

Any dispute that is not resolved through informal negotiations will be submitted to the competent courts of the Republic of Bulgaria. Nothing in this section deprives a consumer of the protection of the mandatory provisions of the law applicable to them or of the right to bring proceedings before the courts of their place of domicile.

12. CORRECTIONS

There may be information in the Services that contains typographical errors, inaccuracies, or omissions, including with respect to descriptions, data, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

13. SAFETY DISCLAIMER AND WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. YOU USE THE SERVICES AT YOUR SOLE RISK. Road safety. TollTracker is a driver-awareness aid only. It does not control your vehicle and is not a substitute for safe, attentive, and lawful driving. Always keep your attention on the road, and do not view, operate, or interact with the app while your vehicle is moving — set it up before you drive or ask a passenger to do so. Always obey the actual speed limits, road signs, signals, and instructions of the authorities, even where they differ from anything shown in the app. No guarantee of accuracy or completeness. Data about cameras, zones, sections, hazards, and limits is gathered from various sources, changes frequently, and may be missing, delayed, misplaced, or wrong. An alert may not appear, may appear late, or may appear where no enforcement exists; the absence of an alert does not mean the absence of a camera, zone, hazard, or enforcement. No guarantee of outcomes. We do not warrant that using the Services will prevent you from receiving any fine, penalty, or other consequence. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

14. LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR ANY FINE OR PENALTY, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Legal Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable law, including the mandatory rights of consumers.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our directors, employees, and agents, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees, arising out of or relating to:

  • your use of the Services;
  • your breach of these Legal Terms;
  • your violation of the rights of a third party, including intellectual property rights;
  • any harmful act toward another user of the Services or toward any third party.

16. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform routine backups, you are solely responsible for all data that you transmit or that relates to any activity you undertake using the Services. You agree that we will have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from such loss or corruption.

17. ELECTRONIC COMMUNICATIONS AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing, to the extent permitted by applicable law.

18. MISCELLANEOUS

These Legal Terms and any policies or operating rules we post constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms does not operate as a waiver of that right or provision. If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision is severable and does not affect the validity and enforceability of the remaining provisions. We may assign our rights and obligations at any time. There is no joint venture, partnership, or agency relationship created between you and us as a result of these Legal Terms.

19. CONTACT US

To resolve a complaint regarding the Services or to receive further information about using the Services, please contact us at:

Email: [email protected]

Address: Тракер Тех ООД (Tracker Tech Ltd.), UIC 208781243, VAT BG208781243, Sofia, Bulgaria

EEA Contact: [email protected]

© 2026 TollTracker. All rights reserved.